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FAQ

FAQ

FAQ

Simply choose the competition you would like to enter from either the Homepage or the Competitions page, select the number of tickets you would like to enter, answer the qualifying question and make your way to the checkout to complete your purchase.

Anyone over the age of 18 can enter our competitions.

Yes – you can enter as many competitions as you like, and can purchase as many tickets per competition as you wish, limited to the maximum number of tickets available to each person, which is advertised on each competition page.

With each Instant Win competition, a list is published on the competition page stating the winning ticket number, the corresponding prize, and the name of the winner (if it has been won yet). When purchasing tickets for the competitions, if you are randomly allocated one of these winning ticker numbers you will instantly win the prize that corresponds with that number.

Our Instant-Win lists are automatically updated with every ticket sale. If you win a prize this is automatically credited to your account, and you will receive confirmation of this via email.

With each Instant Win competition, a list is published on the competition page stating the winning ticket number, the corresponding prize, and the name of the winner (if it has been won yet). When purchasing tickets for the competitions, if you are randomly allocated one of these winning ticker numbers you will instantly win the prize that corresponds with that number.

Our Instant-Win lists are automatically updated with every ticket sale. If you win a prize this is automatically credited to your account, and you will receive confirmation of this via email.

We will aim to still draw the competition on the draw date. If a competition was to sell out very early and a decision is made to draw a winner for a sold-out draw early, we would communicate this with all of our customers (who have opted-in to email communications) to give everyone plenty of notice.

Once you have added the tickets for the competitions(s) of your choice to your basket, proceed to the checkout to complete your order and make payment. You can pay using credit/debit card, or we also now accept G-Pay & Apple Pay.

Every competition has the option to enter for free via post. To do so, you need to enter the competition name, question & answer, how many tickets, and a full name, email address used on your account, full address and contact details. These must be sent using our postal address and must be received 12 hours prior to any competition draw, any late entries may not be accepted into the draw.

Our live draws are currently only shown live on our page on Facebook page.

We currently have live draws every couple of days. If you are opted into our email or SMS communications, we will always keep you updated when the next draw is coming up. The next draw is also displayed on our homepage.

In every live draw, we use Google random generator to generate a winning number between the minimum and maximum number of tickets that are available for each competition. If a competition has sold out, finding out whether the ticket has sold or not is a guaranteed first hit. When competitions are not sold out, if we draw a random number which corresponds to an unsold ticket, we re-draw another random number. In some circumstances this process repeats again and again until a sold ticket number is generated by Google.

We have no control over the output of Google’s random number generator. The ticket numbers allocated to each order are randomly generated by our website, and the winning number is randomly selected by Google. This is the fairest way of drawing winning numbers, and is the most common method across the whole prize competition industry.

We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

If you have any questions that have not been answered here, please email us at contact@winnerwinnercompetitions.co.uk and we will happily answer them for you.

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here winnerwinnercompetitions.co.uk/privacy-policy

 

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.